How do I set invoicing requirements per customer
One of the benefits of Klerky, is to maintain your existing relationships by continuing or improving your invoicing process that is agreed with the customer.
You’ll be able to choose whether customers you’re in a Preferred Supplier Relationship with are able to use either your Standard Rate Card or Custom Rate Card.
You can do this either when you accept a Preferred Supplier Request, or later when editing the Preferred Supplier Relationship.
Accepting a Preferred Supplier Request
Follow the workflow to accept a Preferred Supplier Request, and you’ll be prompted to select whether that customer uses either automated invoicing or manual invoicing.
- If you're unsure which to chose, refer to our article on What's the difference between automated invoicing and manual invoicing?
Editing a Preferred Supplier Request
- Click the Customers button on the left menu
- Find the relevant Customer from the list of Preferred Supplier Relationship customers
- Click the name of the customer your want to amend rates for
- Follow the prompts to change the Invoicing setting to either either automated invoicing or manual invoicing.
- You can also provide or edit a reference for that customer, to appear on their invoices
If you're unsure which to chose, refer to our article on What's the difference between automated invoicing and manual invoicing?
Editing a customers invoicing settings will ONLY affect newly requested bookings or quotes from that point on. This will not retrospectively edit any bookings which are already in progress or requested